FAQ

Booking at Dubasov through Wellness Living

Please follow the step by step directions below to register and make your first booking:

Registering with Wellness Living:
*Note: Please ensure you fill out the participants information and not the information of parent/guardian making the booking.
  1. Visit the Dubasov website at www.dubdw.com and click on the LOGIN, Wellness Living button.
  2. You will be redirected to our Wellness Living booking portal where you will be prompted to fill in some brief details and add an email address.
  3. Verify your email address and create a password by clicking on the link in the email you will have received.
  4. You can then login to your account whenever required, by visiting our website at www.dubdw.com and clicking on the LOGIN, Wellness Living button.
  5. Login to your account following the above steps.
  6. Direct to the ‘My Profile’ tab in the top menu bar.
  7. Click on Profile Details, the third tab from the left, and proceed to fill out all the information required. Make sure you click on UPDATE ACCOUNT in the bottom right hand corner. This will ensure all your information is saved and means you only have to fill it out once, ever! We advise that whilst completing this information, you continuously save as you go by clicking the UPDATE ACCOUNT button in the bottom right hand corner. This will ensure that you do not lose any information if your browser times out.

EVERYONE is required to complete this information despite having completed the forms in the past.  This will bring everything up to date and be stored in our online database.  This will also allow you to make changes to any personal information at any time to keep the information up to date. This information will be stored securely on your wellness login account. Only you and Dubasov teachers will have access to this information.

We strongly advise you to complete these steps prior to making any bookings. 

Booking your programs through your Wellness Living Login:

  1. If you are not logged into your account, follow the steps above to log in.
  2. Navigate to the Store tab in the top menu. This will display all of the programs and events on offer at Dubasov.
  3. Select the programs you wish to purchase by clicking Add to Cart.
  4. Click on Proceed to Checkout and complete your booking by inputting your credit card information.
Important Notes:
  • All programs are referred to as ‘events’ through this system, unfortunately, this is not something that we can change.

FAQ:

  • Can we have just one account per family? / Can I add a sibling to my son/daughters account? You can absolutely add a sibling or family member to your account. Simply navigate to the My Profile tab in the top menu of your account. Next to the original account holders name you will see an option to add a family member ( + Family Member). Click on this option and you will be directed to fill out all required information. Be sure when enrolling participants on programs that you are on the correct profile in order to avoid confusion. 
  • How can I register for the full year program? You can register for full year programs (excludes Adult Programs) by following the steps. Navigate to the Store tab in the top menu of your account. Then type “Full Year” in the search bar at the top left corner to display all full year programs. “Add to cart” the program you would like to register for. *Note: The 5% discount has already been applied to the total price.
  • How can I use my account credit? To apply your account credit, proceed with the registration as usual on Wellness Living. Once at Step 4 (Pay – Billing Information), click on “Account Balance” to use your account credit. Next click on “Credit Card” to pay for remaining balance if necessary.

 

KEEP IN TOUCH

Address:
Bay 12, 6325 – 12 St SE
(North of Deerfoot Meadows near Costco and Ikea)

 Phone:
403 452 7600

Email:
dubasovdw@gmail.com

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